Manager Boot Camp Online

Picture of a group of business professionals having a conversation in an office

Become an exceptional leader.

The progression from individual contributor to people manager is one of the most difficult and risky career transitions. This fully online program focuses on the processes and principles that characterize excellence in people management and how to successfully make the move from individual contributor to manager.

With 13 modules delivered over the course of 13 weeks, participants learn the essential elements of people management and process awareness that drive productivity, performance, employee development, engagement, motivation and retention. Each module consists of self-study pre-work and exercises; a live, 90-minute, instructor-led, interactive learning session; and post-session skill application and reflection exercises.

Participants start by exploring six essential conversations managers must master to get the best out of the teams they lead, as well as developing and practicing skills in process and problem management, managerial communications (including understanding communication styles, EI, situational leadership, coaching and conflict management) and change management.

Terry College Executive Education is pleased to offer this program through its partnership with the Wisconsin School of Business at the University of Wisconsin–Madison.

Who will benefit

New managers and supervisors; experienced managers who want to further refine skills; managers who haven’t received formal training; individuals looking to transition to a management role.

Course structure

This course runs weekly through Aug. 5 with 90-minute live online sessions each Wednesday at 12:30 p.m. EST. Participants are expected to commit to 2–3 hours of study beyond the online sessions.


  • Module 1: Performance Management: Goals and Development
    • Align goals to support organizational strategy
    • Understand the 70/20/10 rule of employee development
  • Module 2: Performance Management: Formal and Informal Feedback
    • Leverage the power of feedback to increase motivation and improve morale
    • Plan and deliver effective feedback using the Brag, Worry, Wonder, Bet model and the Situation-Behavior-Impact-Action model
  • Module 3: Performance Management: Having Rewards and Career Conversations
    • Deploy tactics to respond to both the intrinsic and extrinsic motivational needs of employees
    • Incorporate techniques to create a motivational climate
  • Module 4: Leading Productive People
    • Discuss real-life challenges of managing individual and team productivity
    • Focus on “problem management” as a key to managing productivity
  • Module 5: Empowering Employee Independence
    • Create an empowering work environment
    • Recognize the importance of work climate and trust when delegating
  • Module 6: Productivity/Process Management
    • Proactively utilize the key aspects of managing a process
    • Use process maps to identify process design flaws and process interference factors
  • Module 7: Managerial Communications: The Importance of Relationships
    • Articulate the basics of emotional intelligence and its importance in building productive relationships
    • Leverage trust and fairness as key enablers to productive conversations
  • Module 8: Managerial Communications: Self-Awareness
    • Distinguish between your constructive and defensive motivations and understand how these motivations influence communication
    • Identify goals for increasing the quality of your communication
  • Module 9: Managerial Communications: Situational Leadership
    • Name the six situational management styles and recognize appropriate opportunities to use them
    • Analyze the considerations for altering communication to different audiences
  • Module 10: Managerial Communications: Coaching
    • Understand the role of a manager as a coach
    • Execute a coaching moment guided by principles and best practices
  • Module 11: Managerial Communications: Managing Conflict
    • Understand the importance of conflict management as a manager skill set
    • Recognize personal conflict tendencies and understand how these tendencies help and hinder the ability to manage conflict
  • Module 12: Change Management: The Manager’s Role in Change
    • Maintain team productivity in the mist of organizational change efforts by utilizing the five key accountabilities of a frontline manager
    • Name and respond to three common responses people will have to change
  • Module 13: Change Management: Key Communications during Change
    • Create a change management “elevator speech” to use in all team and partner communication efforts
    • Effectively solicit and respond to common forms of resistance to change


Cost includes access to all online program materials, webinar attendance and peer-to-peer learning opportunities.