Transition to Manager: A One-Week Boot Camp

Sep 11 - 15, 2017
Terry Executive Education Center
3475 Lenox Road, Atlanta, GA 30326


Overview Transition to Manager: A One-Week Boot Camp

​The transition from individual contributor to people manager is one of the most difficult and risky transitions in anyone’s career. This course focuses on the process and principles that characterize excellence in people management and how to successfully make the transition from an individual contributor to manager. Participants explore six essential conversations managers must master to get the best from their people, as well as foundational skills that separate great managers from good managers.

How You Will Benefit

  • Understand the transition from individual contributor to the role of people manager

  • Set performance and development goals for others

  • Provide usable and constructive performance feedback

  • Motivate others to achieve desired results

  • Sharpen your decision making and communication skills

  • Resolve conflict in a way that promotes performance and personal dignity

  • Build team alignment, relationships, and processes

  • Guide others successfully through organizational and professional change

  • Counsel others on career goals and career choices

Day 1 - The Six Conversations of Performance Management

  • What’s expected of me?
  • How should I develop?
  • How am I doing?
  • How did I do?
  • How will I be rewarded?
  • What’s next for me?

Day 2 - The Basics of Managing Process

  • Naming and documenting critical processes
  • Managing a process – data, variance, and response
  • Situation analysis – facts, experience, assumptions
  • Cause analysis – what’s working, what’s not
  • Decision making – selecting criteria

Day 3 - Communications

  • The communication process: prepare, share, and hear
  • Knowing your audience: boss, peers, staff
  • Acknowledging your blindspots – The Iceberg Syndrome
  • Using MBTI to organize communication strategies
  • Listening and questioning techniques

Day 4 - Conflict Resolution

  • The basics of emotional intelligence
  • Sources of conflict and key steps to resolving conflict
  • Relating communication skills back to the Six Conversations
  • Thomas-Kilmann conflict index: competing, accommodating, avoiding, compromising, collaborating

Day 5 - Managing Change

  • The change transition model and how you personally react to change
  • How conservers, optimists, and pragmatists approach change
  • Managing your staff through transition
  • Communication and performance management strategies